his information – number of rings until pick up, time of day a call is answered, day of week a contact is reached, etc. – is used to make the NeuralView application of PowerDialer more intelligent and accurate. What’s more, calls are recorded and stored with the lead record, so that it is easy for a rep to access the most accurate records rele- vant to the lead instantly. Automatic data capture to CRM lets reps make more calls, which is what they really want to do
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lukeavedon - (no access) - ebook-life-of-a-top-performing-sales-rep.pdf, p9
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