when we asked questions and got answers that justified going on, we asked for commitments. We ask questions like: "Is that what you want?" or "Is there anything else we should cover?" or "Are you willing to pay a ten per cent premium for a glossy finish?" or "If we show you we can meet your requirements, what will you do?"
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Redemption - (no access) - HighProbabilitySelling_eBook - Copy backup No Edits.pdf, p36
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