When you walk the units, what you’re looking for is the common problem. Every property has a common problem. It’s your job to find out what it is. Perhaps it’s the fact that all the faucets and handles are 20 years old and there are now repeated service calls to replace them, one by one. Maybe it’s outdated or worn carpet; it could be older appliances that will need to be replaced on a regular basis. It could be fraying cabi- net doors, leaking air conditioning units, or overflowing condensers. Every property has a common problem. Don’t stop until you find what it is, and allocate resources to counter that problem.