Where to Find Profits from Repositioning 61 Sure, these are small nuisances. But if tenants who are already an- noyed by the mailbox situation then hit a pothole in your parking lot, it can be just the thing to swear to themselves that they’re getting outta there. Make living in your property a pleasant experience. From the mo- ment a prospective tenant drives up to the property for the first time, and every day thereafter, you want your property to generate a positive and inviting subconscious feeling. It should be visually pleasing. That means the exterior of the build- ings are in good shape, the landscaping is crisp and plentiful, and the yard is clean. After focusing on the exterior, now start repairing the common areas. These are all the spaces tenants share, like the basement, recre- ational areas, hallways, storage areas, and laundry. The laundry merits careful attention. Tenants can either have good experiences or a constant annoyance that leads to complaints, vandal- ism, and move-outs. Laundry areas should be kept well-lit and clean at all times. That usually means daily attention, because things can deteriorate in an ignored laundry area pretty quickly. The laundry area is considered an amenity. It’s supposed to be an additional bonus for living on this property. If it’s not kept clean, it becomes a liability.