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recognition refers to reinforcing employee accomplishments through formal company programs such as employee of the month or specific awards for attaining levels of per- formance. These formal recognition programs, if their psychological, reinforcing purpose is understood and taken seriously (e.g. by those who may be put in charge of administering these programs but may not necessarily be familiar with reinforcement theory), are typi- cally accompanied by some form of tokens of visual acknowledgment (e.g. plaques) and are administered publicly (e.g. company banquet, some other formal ceremony). If these formal recognition programs are promoted by the company, but are not enacted fairly or consistently (e.g. played out differently for different employees, i.e. no plaques and/or cer- emonies for you), they may be perceived as phony (or worse, discriminating) and not lead to performance improvement.
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owner: clgodoy1 - (no access) - Handbook of Principles of Organizational Behavior - Chap 13 - Provide recognition for performance improvement.pdf, p2


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