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3.1.5 Customers
Customers expect a company’s products or services to satisfy their needs and
provide appropriate benefits given the price paid, as well as to meet applicable
standards of safety.
Compared with other stakeholder groups, customers tend to be less concerned with,
and affected by, a company’s financial performance.
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3.1.4 Board of Directors
A company’s board of directors is elected by shareholders to protect shareholders’ interests, provide strategic direction, and monitor company and management performance.
<span>3.1.5 Customers
Customers expect a company’s products or services to satisfy their needs and
provide appropriate benefits given the price paid, as well as to meet applicable
standards of safety.
Compared with other stakeholder groups, customers tend to be less concerned with,
and affected by, a company’s financial performance.
3.1.6 Suppliers
A company’s suppliers have a primary interest in being paid as contracted or agreed
on, and in a timely manner, for products or services delivered t Summary
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